• Home
  • About Us
  • Courses
  • Blogs
  • Contact

Post Sales & CRM




Loyal Customers and repeat home buyers are the consequences of the actions of a caring, smart, and effective Post Sales/Customer relationship Management team. This CRM training curriculum was designed based on a vigorous research project conducted by our team of experts regarding the customer’s psychology after they buy their home. This program involves in-class/Online Training and keeps in touch with all individuals for a period after the course is completed in order to confirm the program’s effectiveness.

Topics Covered

  • Basics of Real Estate Market
  • Important Terminologies used in RE market
  • Important clauses of a RERA Agreement
  • Registration Process
  • Customer Service Vs Customer Experience
  • Online Customer Service Etiquette
  • Understanding Virtual Customer’s Body Language
  • Art of Greeting & Treating customers
  • Handling Angry/Aerated customers
  • Handling Technical Queries from customers
  • Importance of Service Calls
  • FAQs by Customers

Our courses

  • Residential Sales & Marketing
  • Post Sales & CRM
  • Professional Broker/Agent Entrepreneurship (Residential & Commercial)
  • Office Leasing and Management
  • Retail Leasing and Management

looking for a customized course ? Ask us below!

  • T H Road Tondiarpet Chennai-600081
  • +91 93 423 01 424
  • info@rematrixacademy.com

Featured Links

  • Home
  • About Us
  • Courses
  • Blogs
  • Contact
  • Residential Sales & Marketing
  • Post Sales & CRM
  • Professional Broker/Agent Entrepreneurship (Residential & Commercial)
  • Office Leasing and Management
  • Retail Leasing and Management

Social Media

  • FaceBook
  • Twitter
  • Instagram
  • linkedin

Copyrights 2021 rematrix. Made with love by riotinfomedia

  • Home
  • About Us
  • Courses
  • Blogs
  • Contact